Senior Support Services
Support, resources & connection for every older adult
To create communities where every older adult has access to the support, resources, and human connection they need to thrive regardless of income or circumstance.
Who we serve
Program Overview
The Community Outreach Program provides free or low-cost services to residents living in low-income senior housing communities (55+) through education, volunteerism, case management, and strategic partnerships.
Our goal is to reduce isolation, improve health outcomes, prevent unnecessary hospitalizations, and connect residents with essential community resources.
A signature initiative
“Community Care Days”
One idea that could distinguish World Wide Community Outreach is hosting quarterly Community Care Days at 55+ apartment communities. Instead of offering one service, residents can access multiple supports in a single visit. Stations could include medication reviews, advance care planning, financial coaching, resource navigation, food distribution, mobility equipment cleaning, emotional support, and health education. This “one-stop” approach reduces barriers to access, strengthens community partnerships, and creates a welcoming event where residents receive comprehensive support in one place.
Core Services
End-of-Life Planning & Advance Care Planning
Helping individuals prepare before a crisis occurs.
Advance Directives
Healthcare Power of Attorney
Living Wills
Goals of Care conversations
POLST education
Hospice and Palliative Care education
Funeral planning resources
Family communication guidance
Medication Reconciliation & Medication Safety
Partnering with nurses and pharmacists to improve medication safety.
Medication review
Medication organization
Identifying duplicate medications
Education on medication compliance
Safe medication disposal events
Questions to ask physicians
Food Security & Nutrition
Ensuring no senior goes hungry.
Monthly food deliveries
Emergency food boxes
SNAP application assistance
Connections to Meals on Wheels
Community food pantry partnerships
Nutrition education
Healthy cooking demonstrations
Financial Coaching
Helping seniors maintain financial stability.
Budgeting
Avoiding scams
Credit education
Debt reduction
Benefits counseling
Utility assistance
Property tax relief programs
Medicare savings programs
Long-Term Care (ALTCS) education
Community Resources & Case Management
Connecting residents with the right services before problems become crises.
Housing resources
Transportation
Caregiver support
Veteran benefits
ALTCS application assistance
Medicare education
Medicaid navigation
Home care referrals
Behavioral health referrals
Care coordination
Community resource navigation
Mobility Equipment Care Program
“Roll with Dignity”
Volunteer events providing:
Wheelchair cleaning
Walker cleaning
Walker safety inspections
Wheelchair maintenance checks
Replacement tips and education
Could also include with Savvi or Lions club:
Cane replacement
Tennis ball replacement
Walker basket installation
Reflective safety tape
Emotional Support & Friendly Visitor Program
Helping combat loneliness and isolation.
Social work interns
Friendly visitor program
Wellness check-ins
Grief support
Supportive counseling
Resource education
Group conversations
Life review activities
What happens every month
Monthly Community Events
Offer recurring events that bring services directly to residents.
Examples include:
- Coffee & Conversations
- Medicare Mondays
- Ask a Social Worker
- Veteran Resource Day
- Caregiver Support Group
- Fraud Prevention Workshop
- Healthy Aging Seminar
- Blood Pressure Checks
- Community Resource Fair
- End-of-Life Planning Workshop
- Fall Prevention Classes
- Nutrition Education
- Holiday Food Drive
- Wheelchair & Walker Wash Day
Community Partners
Potential collaborators include:
- Hospitals
- Hospice agencies
- Home health agencies
- Pharmacies
- Food banks
- Churches
- Area Agency on Aging
- Veteran organizations
- Fire Departments
- Senior centers
- Universities
- Nursing schools
- Social work programs
- Physical therapy programs
- Occupational therapy programs
Volunteer Opportunities
Community members can serve through:
- Food delivery
- Friendly visits
- Event setup
- Transportation assistance
- Administrative support
- Resource fairs
- Mobility equipment cleaning
- Yard clean-up days
- Holiday gift drives
Student Internship Program
An excellent opportunity for:
- BSW students
- MSW students
- Nursing students
- Occupational Therapy students
- Recreational Therapy students
- Public Health students
Intern responsibilities may include:
- Wellness visits
- Resource navigation
- Emotional support
- Community education
- Needs assessments
- Care coordination
- Program development
- Data collection and evaluation
Measuring Success
Track meaningful outcomes to demonstrate impact to donors and grant funders:
- Residents served
- Advance Directives completed
- Food boxes delivered
- Community referrals made
- Benefits applications completed
- Volunteers engaged
- Intern hours completed
- Educational workshops provided
- Mobility devices cleaned
- Emotional support visits completed
- Hospital readmissions prevented (when measurable)
- Resident satisfaction scores